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SATISFACTION SURVEY

Hello,
Thank you kindly answer the following questions which will enable us to see your satisfaction with our services, improve the quality of our services and better meet your expectations.

Be seduced, let you drive with Alsace Shuttle.

Basic Information

Civilité : 
First Name : 
Last Name : 
Country : 
Mail  : 
Which one of the following social networks are you using ? Facebook
Twitter
Viadeo
LinkedIn
Forum

Type of traveler

1. How many times do you travel by plane? More than 6
3-6
1-2
Less
2. Which airport are you using most?
3. Give your top travel destinations...
4. For which reasons do you travel ? Personal Professional

Alsace Navette on Internet

5. How have you find out about our company ?

Internet  
Direct link  
Search Engine
Social Network
Newspaper
 
Radio
 
Other :

6. Have you easily find our website ?

Yes
No

You, our customers

7. In the last 12 months have you used...

Airport Service : Oui Non
Tourism Service : Oui Non
Let yourself be driven : Oui Non

8. Would you like to try another service of Alsace Navette ?

Yes
No

9. Which other service would you like the Alsace Navette propose you ?

10. Your satisfaction for our services

What is your level of satisfaction of :

  Très pas content Pas content Neutre Content Très content No opinion
Clarity of informations
Ergonomy of the website
Ease of booking and payment
The quality of workers
The quality of drivers
The quality of our services
QThe price considering the quality
Your global satisfaction level

11. Open questions

Are you ready to recommand us Yes No   ?
to your friends ?

12. Your comments and suggestions

Comments Suggestions of amelioration

We are grateful for your collaboration and trust!