Alsace airport shuttle is a service offered by the franco-iranian association of Alsace to its members. Fares include 3% contribution to the association that works for active citizenship.

Booking can be made automatically unitl 24hours before the departing day, after the confirmation wil be made manually. You will receive an email confirming your trip details (date, estimated departure from meeting point, price, options). No need to print the mail, give your name to your driver who will check on his passengers list. Please check information on your last confirmation email & SMS with departure time and driver information.
If a reservation is made less than 3 days before the departure, it will be manually processed by email or by phone. If a shuttle is available, this service will be invoiced 14 € less than 24 hours and 7 € less than 72 hours.

On departing: Despite the care we take to ensure you a comfortable trip, delays may occur. We recommend that you to plan your airport arrival time at least 3 hours before the takeoff, to perform all check-in and boarding formalities. We also advice you to take out travel insurance; we disclaim any responsibility and liability in case of delay.
On arrival: Delay in boarding, involving awaiting shuttle, will be charged 10€/30 min (per slice of 30 minutes). It must be paid to the driver at the departing. An PDF invoice will be provided on request so that you can present it to you airline or insurance company for refund

The service is still charged in case of no show.

• A refund of the total price will be done if the booking is canceled 5 days before the departure
• A refund of 60% of the price will be done if the booking is canceled betwen 5 days and 12 hours before the departure
• A refund de 20% of the price will be done if the booking is canceled less than 12 hours before the departure

Small pets (weight less than 6kgs / 13 lbs) should be transported in a carrier or a closed bag. Large-sized dogs must be muzzled and should not disturb other passengers. A 8€ / 12€ / 16€ extra per animal depending of size are charged and should be paid directly to the driver at the departing.

Carrier's liability shall not exceed reimbursement of paid services.

The shuttle runs on holidays and weekends, 24/7.