Alsace airport shuttle is a service offered by the franco-iranian association of Alsace to its members. Fares include 3% contribution to the association that works for active citizenship.

Booking can be made automatically unitl 24hours before the departing day, after the confirmation wil be made manually. You will receive an email confirming your trip details (date, estimated departure from meeting point, price, options). No need to print the mail, give your name to your driver who will check on his passengers list. Please check information on your last confirmation email & SMS with departure time and driver information.
If a reservation is made less than 3 days before the departure, it will be manually processed by email or by phone. If a shuttle is available, this service will be invoiced 14 € less than 24 hours and 7 € less than 72 hours.

On departing: Despite the care we take to ensure you a comfortable trip, delays may occur. We recommend that you to plan your airport arrival time at least 3 hours before the takeoff, to perform all check-in and boarding formalities. We also advice you to take out travel insurance; we disclaim any responsibility and liability in case of delay.
On arrival: Delay in boarding, involving awaiting shuttle, will be charged 10€/30 min (per slice of 30 minutes). It must be paid to the driver at the departing. An PDF invoice will be provided on request so that you can present it to you airline or insurance company for refund

The service is still charged in case of no show.

Cond. 7: Cancellation
Bookings are final and cannot be refunded.

Option Serenity

This option will cost 10% of the total price of the service.

It gives you the possibility to cancel your booking in any circumstances by email.

If canceled, a refund will be made. The amount of the refund varies according to circumstances :

• A refund of the total price will be done if the booking is canceled 5 days before the departure
• A refund of 60% of the price will be done if the booking is canceled 12 hours before the departure
• A refund de 20% of the price will be done if the booking is canceled less than 12 hours before the departure

No refund will be done after the departure.

Please notice : The price of the cancellation option is not included in the refund.

Small pets (weight less than 6kgs / 13 lbs) should be transported in a carrier or a closed bag. Large-sized dogs must be muzzled and should not disturb other passengers. A 8€ / 12€ / 16€ extra per animal depending of size are charged and should be paid directly to the driver at the departing.

Carrier's liability shall not exceed reimbursement of paid services.

The shuttle runs on holidays and weekends, 24/7.